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Hula Hoop FAQ

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Hula Hoop Questions
Payment Questions
Shipping Questions
Order Error Questions

Hula Hoop Questions

What size hula hoop should I order?
The standard sized fitness hula hoop is 40 inches in diameter. This is the perfect size for almost anyone, and is great for beginners.

We recommend the extra large for those with larger bodies or very tall individuals. It is also recommended for those looking for a slower spinning hula hoop.

The small fitness sized hula hoop is recommended for children ages 8-12 or adults under 5ft. It is also perfect if you want a faster spinning hula hoop. If you are already an adept hooper, but you still want the fitness weight, I would suggest this size. If you are an intermediate to advanced hooper looking to downsize, I would recommend the 32" children's hoop. I also consider the children's hoop a "dance hoop" for experienced hoopers.

The children's hula hoop is made with a much lighter, slightly smaller tubing than the fitness hula hoop. It is 32 inches across, but we can make it smaller if you like. Please send a message if you would like it smaller. It is recommended for children under 8 years old. It is still a very stiff and sturdy hula hoop. This is not comparable at all to a kid's toy store hula hoop. This size hoop is also recommended for more advanced hoopers who would like to hoop very fast or perform a lot of "outside of the body" tricks.

We can also make any sized hula hoop you would like. Please contact us directly to custom order a different size hula hoop.
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What are the differences in the hula hoop tape choices? What are vinyl, grip and premium hula hoop tapes?
The vinyl hula hoop tapes are very smooth to the touch. They come in a semi-gloss finish.

The grip (also known as gaffer) tapes have a non-reflective matte finish and they will help the hula hoop stick to the body. They are always paired with a vinyl and/or premium hula hoop tape. The grip tape also adds weight to the hoop. If you would like a heavier "all grip" hoop, please contact us for a custom order.

The premium hula hoop tapes are the eye-catching decorative metallic tapes which reflect the light. There are three types of premium hula hoop tapes; mirror, glitter and prism.

The mirror hula hoop tapes shine with a bright, metallic, mirror-like finish.
The glitter hula hoop tapes sparkle and shine like a handful of glitter.
The prism hula hoop tapes catch the light and sparkle back with a rainbow of colors.

We also now offer a wide variety of prints using the printed "Duck" tape. These are currently not on the website yet but please contact us for a custom order.
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How are your custom made hula hoops different than regular hula hoops?
Our custom designed hula hoops are constructed and decorated by hand using 3/4" plastic tubing. Depending on the size, the hula hoops weigh between 1 and 2 pounds. They are heavier and larger in size than the traditional toy store hula hoop. The size, weight and decorative hula hoop tape (which adds friction) help make keeping the hula hoop up much easier. For those of you that know your hoop tubing lingo: The fitness hoops use 3/4" tubing at 160psi, and the kids/dance hoops are 3/4" at 100psi. We can also custom make hoops using 1" or 1/2" 160psi. The 1/2" tubing are great for making a pair of hoop "minis" or "twins".
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Are your hula hoops weighted?
There is nothing added to the inside of our hula hoops (such as water, rice, beads etc...) to give them more weight. It is the piping that is used to construct the hula hoop and the added tape that makes it naturally heavy.
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Why are your hula hoops so much more expensive then the hula hoops I find at the stores?
The hula hoops from the stores are much smaller and made from cheap, flimsy material. They are also very difficult to hula hoop with. Our custom hula hoops are constructed by hand using a much heavier, firmer quality tubing. Once constructed, each hula hoop is individually decorated by hand using a variety of tapes and designs. The price difference per hula hoop depends on the size, type of tape used and the complexity of the hula hoop design.
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How do I care for my hula hoop?
Store your hula hoop in a cool dry place. If you can lay it flat on the ground, or hang it up on the wall that is perfect. You may also lean it up against a wall or a straight flat surface.

Do not leave your hula hoop in direct sunlight for extended periods of time. Do not store your hula hoop in a hot car, especially if it will be exposed to direct sunlight. Too much heat can melt the connector thus causing your hula hoop to have a slight kink to it.

If possible, hula hoop mainly on nice soft surfaces such as grass, carpeting or sand. This is especially important if you are a beginner and you intend to drop the hula hoop a lot. Rough surfaces such as asphalt and concrete will scuff up the decorative tape much faster.

Do not excessively bend, push or pull on the hula hoop. Pushing and bending the hula hoop a bit to fit it into the back of a vehicle is fine. It is very durable and will spring back to shape immediately. Purposely bending the hula hoop or pulling the shape outward (as in tug-a-war) is not recommended.
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How do you hula hoop? I've tried. The hoop always falls and I can't keep it going.
Anyone can hula hoop. The first trick is having a hoop that is large enough for your body. Put one foot in front of the other. Hold the hoop against the small of your back with both hands back towards your waist. Keeping your chest and head up, launch the hoop around your waist. You want the launch to be powerful and even. The hoop should not wobble. If you have launched correctly, the hoop will spin on its own around your body for 3-4 rotations before you even need to begin moving. Once you have launched, shift your weight back and forth on your feet to keep the hoop moving. It is less of a circular hip motion and more of just a rocking or pumping motion. Maintain your straight up and down posture. Bending forward will cause the hoop to fall. If you feel the hoop falling, bend your knees a bit, and work harder at your back and forth pushes. This should bring the hoop back up to your waist. When you are comfortable hooping this way, try placing your feet side by side about shoulder width apart. The motion of your pushes will change from a back and forth motion, to a side to side motion.
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Payment

What are my options to pay with? Can I use a credit card?
Currently our payment options are check, money order, PayPal, or credit card. To pay immediately online, please use PayPal. If you would like to pay with a credit card, please call us at (661) 993-6383 so we can process your card or send us an email and we can send you a credit card authorization form.
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What is PayPal? Is it safe and secure?
PayPal is an e-commerce business allowing payments and money transfers to be made through the Internet. It serves as an electronic alternative to traditional paper methods such as checks and money orders. They act as a middle-man to keep your card (or bank) details private, as well as offering some added protection in case you don't receive something you purchase using them.

Yes PayPal is safe and secure. They are a well-established company with a good track record.
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Can I pay by check or money order? Who do I make the payment to? Where do I send my payment to?
We do accept payment by check or money order. You can choose either option during step 3 of the checkout process just prior to placing an order.

Please make check or money order out to:
Susan Edwards

Mail payment to:
23515 Lyons Ave #239
Valencia, CA 91355

Products will be shipped once payment is received.
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Shipping

How soon will my custom hula hoop ship?
Most hoop orders are processed within three business days. Custom designed hula hoop orders will ship within 3-6 business days. A custom order requiring materials that are not regularly in stock may take up to two weeks. Once the hula hoop is shipped, it usually arrives within 3-4 business days. If you choose the "pay with check" option, the hoop will not be created and/or shipped until payment has been received.
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How will the custom hand crafted hula hoop be shipped?
The custom hand crafted hula hoop will be shipped priority mail through the USPS at a rate of $10 per hula hoop. It will arrive as a full sized hula hoop, wrapped in three layers (plastic wrap, newspaper, packing paper) to ensure it does not get damaged during the shipping. Each custom hand crafted hula hoop is individually wrapped. If you order multiple hoops in the same size we can wrap them together. Orders of 5(same sized hoops) or more may be eligible for a shipping discount.

When you reach the last layer of plastic, look for a tab of brightly colored tape. Pull off the tab and unwrap the plastic in the direction it was wrapped around the hoop. It should unwind easily.
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Can I pick my hoop up in person to avoid shipping charges?
Of course! We are based out of Santa Clarita, CA. Santa Clarita is just 25 minutes North of Los Angeles. If you are local you are welcome to pick up your custom hula hoop and avoid the extra $10 shipping charge. Please be aware that we are not an actual storefront, but a residence. Call or email us first to plan a pick up time. Enter the code NSPU15 at checkout to remove the shipping charges. Depending on location and size of the order, we may also periodically deliver to Los Angeles and Ventura Counties. Please contact us for delivery rates.
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Do you ship hula hoops internationally?
Currently we do not ship internationally. We are only offering full sized hula hoops right now, and international shipping fees for full sized hula hoops are outrageous. In the near future, we will be offering collapsible hula hoops which can be shipped internationally.
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Order Error

Sorry, we do not currently ship to the location that you have entered.
Currently we only ship a maximum of 20 custom hula hoops per order on our website. If you would like to order more than this please use our contact form as you may qualify for one of our bulk quantity shipping options.
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